SupportPartners
625 Avis Drive, Suite 200
Ann Arbor, MI 48108
Phone: 734.205.2600
Fax: 734.205.2601
http://www.foreseeresults.com
ForeSee Results is the market leader in online customer satisfaction management and converting satisfaction data into user-driven web strategies. Using the methodology of the University of Michigan's American Customer Satisfaction Index (ACSI), ForeSee Results scientifically quantifies the elements that drive satisfaction and future behaviors such as purchase, return site visits or referrals.
Integration of ForeSee Results' satisfaction analysis with Coremetrics' behavioral data provides a 360-degree view of site visitors, with valuable insight into what they did and why, as well as what they're likely to do in the future based on their website experience. This combination of attitudinal and behavioral analysis provides valuable guidance for prioritizing investments, identifying opportunities with key audience segments and understanding how online customers' perceptions influence their behavior.